In recent years, the field of design has undergone significant transformation, transitioning from a focus on user experience (UX) in terms of digital product convenience and usefulness, to customer experience (CX) encompassing both products and services, and finally to Service Design, which emphasizes reshaping the relationship between a brand and its audience by providing a comprehensive experience beyond products and services. This evolution has been driven by the increasing needs and expectations of consumers who demand both high-quality products and services. It is at this juncture where customer experience and service design converge.
At nobody, we position ourselves at this intersection, which is why we’ve adopted the term Service and Experience Design to describe our approach to implementing design principles. Our focus is twofold: on one side, we concentrate on the digital product, and on the other, we consider the services and physical processes. This approach enables us to gain a comprehensive understanding of the brand ecosystem as it relates to consumers. In this design process, consumers, brands, and employees are all integral components.
We firmly believe that in order to satisfy the requirements of constantly connected consumers, we must not only devise new methods of interacting with brands but also, more importantly, reevaluate the fundamental approach to conducting business.
/ Design System / Visual Interface Design / User Experience Design / Product Development & Management / eCommerce / Data Management
Digital marketing efforts necessitate a thorough comprehension and mastery of the customer journey in order to create, optimize, and adapt experiences across various channels, allowing brands to forge connections with their target audiences. Data analysis serves as the optimal tool for informing decision-making to maximize return on investment, whether the goal is to increase sales, generate leads, or capture attention.
Leveraging data analysis, ongoing optimization, and production automation, organizations can showcase the value and positive operational impact of adopting such strategies. At nobody, we assist brands in realizing and demonstrating the added value of their digital marketing endeavors, measuring the return on investment for each initiative, and evaluating their effectiveness over time.
To successfully execute fast-paced digital projects, appropriate work processes must be established to manage last-minute changes, emergencies, team resource augmentation, and cost reductions stemming from business decisions. Our digital production team is structured to handle these challenges through the implementation of rigorous processes that embed flexibility and scalability into our workflows. We continuously refine our methods to boost production speed without compromising quality.
Various activities can be undertaken, including the development of automated tools, digital marketing campaigns, maintenance, or performance analysis for the ongoing optimization of the digital ecosystem. The ultimate objective is to amplify the impact on user behavior in order to achieve business goals.
/ Websites / Microsites / Landing Pages / SEO strategy & implementation / Apps Creation / Platform Maintenance / Platform Evolution / 24/7 Monitoring / Design and Technical Audits / Web Analytics / Optimization Protocols
Ensure the sustainability of your business and maximize its potential with our comprehensive IT management services. Regardless of your industry or your specific needs, our team of experts will guide you to the most innovative solutions, adapted to the particular challenges your company faces. Take advantage of a single point of contact with experts in all areas of IT to meet all your needs.
Our team of certified experts provides proactive management and comprehensive support for your information systems, ensuring greater efficiency and peace of mind in the development of your business.
Advantages of our offer: – One point of contact for all your needs. – Personalized support and 24/7 service available. – Cost control and management. – Proactive detection and monitoring of incidents. – High level of security in infrastructure management. – Maintenance and evolution of systems through turnkey solutions.
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/ Computer maintenance / On-site maintenance / Remote troubleshooting / Mixed Win / OSX fleets / Hosting solutions in Switzerland / Server infrastructure / Hardware sales and installation / Monitoring / Technical support
Development of the IPT Foundation platform.
Development of the Animan magazine website.
Creation of the SMA brand website and the online shop for health professionals (BtoC).